|Recommended: YesMove-in — All in all pretty good after the first day. A few minor things in the apartment. Like how to set AC schedule instead of having to adjust it everytime.
Jimmy, we are glad to know that you have had a easy move in. Please contact the office and we will gladly walk you through how to operate the thermostat. We are here to help! Thanks! ~PAE Management
|Recommended: YesGreat Staff — Moving in from Houston and have had ZERO issues. The team at The Park at Estancia made our transition as smooth as possible. The amenities are amazing and we are south enough from downtown Austin that we avoid the infamous traffic. Couldn’t have asked for a better place to move to
Thanks Marlow! We are so glad to have you here! Please let us know if you ever need anything. ~PAE Management
|Recommended: YesGood — NA
Thank you for the 5-star review! Please don't hesitate to let us know if you ever need anything! ~PAE Team
|Recommended: YesMaintenance crew — They have always treated us very well and are highly knowledgeable. We are grateful for Mike who we have known the longest but everyone on the maintenance team is above and beyond outstanding. Thank You Jefff Evarts unit 1307 Please give Mike a hug for me as he wouldn't let me hug him. AIR CONDITIONING Need I say more Triple F Jefff
Hi Triple F Jefff, thank you so much for the glowing review! We think the PAE team and Maintenance team, is pretty exceptional too! If you should ever need anything, please don't hesitate to let us know. Thanks again! ~PAE Management
|Recommended: YesMaintenance Staff on point — Maintenance team is always on point and ready to go. Great work team
|Recommended: YesAwesome job — The unit was very neat and clean. A lot of compliments from family. Great job staff
Thanks Federico! We are happy to have you with us! Please let us know if there is anything that you ever need. ~PAE Team
|Recommended: YesPAE — The reviews on yelp left me a little scared to commit to this place but I fell in love with the looks and everything it had to offer and took the chance anyways and I’m so glad I did. I haven’t had a problem with the front desk staff at all. They’ve actually been super understanding and helpful through all of this and keeping me in the loop with everything. I one million percent recommend these apartments and use your own judgement and intuition when deciding to move here. I would have been so mad if I listened to the negatives and turned them down. I love it here.
|Recommended: YesReading all the reviews on Yelp, Facebook, etc. was definitely making me second guess this apartment. This was the 6th apartment I toured one day and I was already set on one I loved before seeing PAE. When I tell you my jaw dropped when I toured this place, I am not kidding. It was everything I wanted and more, honestly. I walked out knowing that this was the place for me and I would sign a lease immediately. However, upon reading the reviews, my heart sank because I was now conflicted with everyone warning not to sign here and what not. I couldn't get over the fact that this place was everything I wanted though and still took the chance and I am so happy I did. Never had an issue with management ever, they were always helpful over the phone and in office. Never rude. Parking was good for me, but I got a carport since I work overnights sometimes. I can see how parking may be an issue sometimes but I usually see plenty of parking always. Overall, first apartment and I am so pleased.
Hi Desiree! Thank you so much for your kind words! We are happy to have you as our newest neighbor! Yes, it unfortunate that in the multifamily industry, people are more likely to make their complaints known than their compliments. We are so grateful that you took the time to let us know that we have succeeded in our goal; to strive for excellence for our residents! If you ever need anything, please don't hesitate to reach out. Welcome Home! Thanks, Your PAE Team
|Recommended: YesParks — .
Thanks, Adam, for the 5-star review!
|Recommended: YesJust moved from California — This is the first apartment I have had in Texas. I highly recommend this place for people who are new to town. The staff is so kind, and the maintenance crew is very sweet. I live on the third floor and have 0 noise complaints. I love the amazon lockers as well, they make me feel secure when I am not home. Overall I love living here and would consider renewing my lease.
We are so happy to hear how much you enjoy living at Park at Estancia. We know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us in the office at 512.280.6711. Thanks! ~PAE Management
|Recommended: YesApartment service. — Awesome customer and management service Maitenace crew is on top of it. Only one garbage disposal issue and DONE in less than 24 hours. Always friendly
Thank you, Stephen, for your kind words. We are happy to be of service to you and glad to have you as a resident! ~PAE Management Team
|Recommended: YesLiving at Park Estancia — I have just moved in and could not be happier, the unit was ready, and the move in was smooth. The one thing I did notice was how quiet it was and the how pleasant everyone I met was. The only thing I did notice was the poop left on the grass by dogs and the fact that someone's dog pooped right next to the dog station and they still did not pick it up as well as the trash can in the dog park overflowing and garbage on the ground due to this.
We are so happy to have you here too, Pamela! I am so glad to know that you are enjoying the community, your neighbors and Leasing Team. At Park at Estancia, we love our pets too, but not necessarily what they leave behind. Thank you for bringing this to our attention. We will work to increase awareness about the hazards of pet waste and will continue to make sure we address each situation as it arises. Thanks again, Kristin
|Recommended: YesGreat move in process — Moved in was simple and easy. Only complaint is when calling in, when the office staff isnt available the off site people who answer phones literally know nothing. they cant answer any questions. I'd honestly rather be sent to a voicemail than given the false hope of someone picking up and then not being able to help in anyway.
Abigail, thank you for your review! We are so happy to have you as a part of our PAE family! I am sorry to hear that you have had a less than stellar experience from our live answering service. Give us a call, so that we can discuss your specific concerns. 512.280.6711. Thanks again! ~Kristin
|Recommended: YesBEST PLACE I'VE EVER LIVED — This has been a great experience in the past 2 months I've lived here. It is my first apartment on my own and I have felt so safe and every time I've had a problem Kristin and Daniel have gotten back to be really quick.
Thanks Iztli! We enjoy having you here too! Please let us know if you ever need anything! ~Kristin
|Recommended: YesGood — Good
Thanks for the high rating! Please let us know what we can do to make it a 5-Star! ~Your PAE Team