Ratings & Reviews

Overall Rating

5
(51 reviews)
92.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Esteban M. - |Recommended: YesA great place to live — I just move in to park at estancia and I already love it. is beautiflul, safe, quite and everything perfect
response from property -Thank you so much for the wonderful review! We are glad to have you as our newest neighbor! Please let us know if there is ever anything you may need. ~Kristin
submitted by Melysa M. - |Recommended: YesGreat Safe place — From the beginning the staff has been extremely helpful, accommodating and communicative when finding my family the perfect apartment They also made sure that we felt at home at move in and are always just a phone call away if we need anything. Maintenance is always working on something throughout community and very friendly The thing I like most is the sense of safety I have here. I of course still am aware of surroundings but it helps that the community is pretty secure and quiet. I have a great sense of peace living here and everyone keeps to themselves while still being friendly My only complaint so far would be the Package lockers. They seem to have tech issues sometimes and or the deliver person will put ur packages under the wrong apartment number and then you have to call the locker company to get it sorted out This is not fault of the community
response from property -Thanks for the glowing review, Melysa! We are so glad to have you as a part of the PAE Family! If you ever need anything, please let us know! ~PAE Management
submitted by Shannon C. - |Recommended: YesHoliday Party — I want to Thank the Park at Estancia Staff for a wonderful Holiday Dinner,, I am so happy I moved here. I also wanted to just Share how amazing Olivia is, she is always going above and beyond to help make sure all the residents have what they need It means so much to me that Olivia and Courtney stays after work to prepare everything for the residents to have a wonderful holiday party 🎉. Thank you. Again Also Mike, Oscar and Matt are the best, they stop and talk to me , it's like my new family, thank you all for your hard work, Ms. Shannon
response from property -Hey Shannon, thank you so much for the glowing review! We are so happy to be able to offer fabulous resident events for everyone again and especially glad that you enjoy them too! Please let us know what other events you would like to see us do in the future. We are delighted to know that you have found the PAE Team as an extended family; we feel the same way! Please let us know if you should ever need anything - we are here for you! Thanks again, Shannon
submitted by Larry F. - |Recommended: YesBeen good — We have only been here a few months. It's been great so far..
response from property -Hi! Thank you for the 5-star rating! We are so happy to have you here! Please don't hesitate to reach out if you ever need anything. ~Kristin
submitted by Miranda S. - |Recommended: YesI love it here — My application process was smooth and easy. The ladies in the leasing office Mariah did my application, thank you are super helpful and kind. The prices are good especially compared to the rest of Austin. My shower had a small leak because of the door slightly bent by the previous residents use and maintenance came and fixed it promptly and kept me updated during the process. The quality of my apartment is great and I truly couldn’t be happier. The complex is clean and neighbors aren’t noisy. I can hear the occasional dog bark or loud TV, but that’s to be expected with apartment living and it’s never persistent. I know others have had trouble with parking, but I always seem to find a spot in front of my apartment after coming home from work. I feel safe and comfortable and finally have a place that feels like home. Thank you
response from property -Miranda, we are so happy to have you as one of our newest neighbors! Glad to hear that you are enjoying it here and that your application process went so smoothly. At Park at Estancia we strive to provide the best in customer service, so it is reviews like this that tell us we must be doing something right! Please don't hesitate to let us know if you ever need anything. ~Kristin and Your PAE Team
submitted by Jimmy D. - |Recommended: YesMove-in — All in all pretty good after the first day. A few minor things in the apartment. Like how to set AC schedule instead of having to adjust it everytime.
response from property -Jimmy, we are glad to know that you have had a easy move in. Please contact the office and we will gladly walk you through how to operate the thermostat. We are here to help! Thanks! ~PAE Management
submitted by Marlow M. - |Recommended: YesGreat Staff — Moving in from Houston and have had ZERO issues. The team at The Park at Estancia made our transition as smooth as possible. The amenities are amazing and we are south enough from downtown Austin that we avoid the infamous traffic. Couldn’t have asked for a better place to move to
response from property -Thanks Marlow! We are so glad to have you here! Please let us know if you ever need anything. ~PAE Management
submitted by Cody R. - |Recommended: YesGood — NA
response from property -Thank you for the 5-star review! Please don't hesitate to let us know if you ever need anything! ~PAE Team
submitted by Jeffrey E. - |Recommended: YesMaintenance crew — They have always treated us very well and are highly knowledgeable. We are grateful for Mike who we have known the longest but everyone on the maintenance team is above and beyond outstanding. Thank You Jefff Evarts unit 1307 Please give Mike a hug for me as he wouldn't let me hug him. AIR CONDITIONING Need I say more Triple F Jefff
response from property -Hi Triple F Jefff, thank you so much for the glowing review! We think the PAE team and Maintenance team, is pretty exceptional too! If you should ever need anything, please don't hesitate to let us know. Thanks again! ~PAE Management
submitted by Jaysen G. - |Recommended: YesMaintenance Staff on point — Maintenance team is always on point and ready to go. Great work team
submitted by Federico Z. - |Recommended: YesAwesome job — The unit was very neat and clean. A lot of compliments from family. Great job staff
response from property -Thanks Federico! We are happy to have you with us! Please let us know if there is anything that you ever need. ~PAE Team
submitted by Desiree C. - |Recommended: YesPAE — The reviews on yelp left me a little scared to commit to this place but I fell in love with the looks and everything it had to offer and took the chance anyways and I’m so glad I did. I haven’t had a problem with the front desk staff at all. They’ve actually been super understanding and helpful through all of this and keeping me in the loop with everything. I one million percent recommend these apartments and use your own judgement and intuition when deciding to move here. I would have been so mad if I listened to the negatives and turned them down. I love it here.
submitted by Desiree C. - |Recommended: YesReading all the reviews on Yelp, Facebook, etc. was definitely making me second guess this apartment. This was the 6th apartment I toured one day and I was already set on one I loved before seeing PAE. When I tell you my jaw dropped when I toured this place, I am not kidding. It was everything I wanted and more, honestly. I walked out knowing that this was the place for me and I would sign a lease immediately. However, upon reading the reviews, my heart sank because I was now conflicted with everyone warning not to sign here and what not. I couldn't get over the fact that this place was everything I wanted though and still took the chance and I am so happy I did. Never had an issue with management ever, they were always helpful over the phone and in office. Never rude. Parking was good for me, but I got a carport since I work overnights sometimes. I can see how parking may be an issue sometimes but I usually see plenty of parking always. Overall, first apartment and I am so pleased.
response from property -Hi Desiree! Thank you so much for your kind words! We are happy to have you as our newest neighbor! Yes, it unfortunate that in the multifamily industry, people are more likely to make their complaints known than their compliments. We are so grateful that you took the time to let us know that we have succeeded in our goal; to strive for excellence for our residents! If you ever need anything, please don't hesitate to reach out. Welcome Home! Thanks, Your PAE Team
submitted by Adam G. - |Recommended: YesParks — .
response from property -Thanks, Adam, for the 5-star review!
submitted by FARIA H. - |Recommended: YesJust moved from California — This is the first apartment I have had in Texas. I highly recommend this place for people who are new to town. The staff is so kind, and the maintenance crew is very sweet. I live on the third floor and have 0 noise complaints. I love the amazon lockers as well, they make me feel secure when I am not home. Overall I love living here and would consider renewing my lease.
response from property -We are so happy to hear how much you enjoy living at Park at Estancia. We know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us in the office at 512.280.6711. Thanks! ~PAE Management

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Park at Estancia, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Park at Estancia, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose