Ratings & Reviews

Overall Rating

4
(42 reviews)
90.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Jaysen G. - |Recommended: YesMaintenance Staff on point — Maintenance team is always on point and ready to go. Great work team
submitted by Federico Z. - |Recommended: YesAwesome job — The unit was very neat and clean. A lot of compliments from family. Great job staff
response from property -Thanks Federico! We are happy to have you with us! Please let us know if there is anything that you ever need. ~PAE Team
submitted by Desiree C. - |Recommended: YesPAE — The reviews on yelp left me a little scared to commit to this place but I fell in love with the looks and everything it had to offer and took the chance anyways and I’m so glad I did. I haven’t had a problem with the front desk staff at all. They’ve actually been super understanding and helpful through all of this and keeping me in the loop with everything. I one million percent recommend these apartments and use your own judgement and intuition when deciding to move here. I would have been so mad if I listened to the negatives and turned them down. I love it here.
submitted by Desiree C. - |Recommended: YesReading all the reviews on Yelp, Facebook, etc. was definitely making me second guess this apartment. This was the 6th apartment I toured one day and I was already set on one I loved before seeing PAE. When I tell you my jaw dropped when I toured this place, I am not kidding. It was everything I wanted and more, honestly. I walked out knowing that this was the place for me and I would sign a lease immediately. However, upon reading the reviews, my heart sank because I was now conflicted with everyone warning not to sign here and what not. I couldn't get over the fact that this place was everything I wanted though and still took the chance and I am so happy I did. Never had an issue with management ever, they were always helpful over the phone and in office. Never rude. Parking was good for me, but I got a carport since I work overnights sometimes. I can see how parking may be an issue sometimes but I usually see plenty of parking always. Overall, first apartment and I am so pleased.
response from property -Hi Desiree! Thank you so much for your kind words! We are happy to have you as our newest neighbor! Yes, it unfortunate that in the multifamily industry, people are more likely to make their complaints known than their compliments. We are so grateful that you took the time to let us know that we have succeeded in our goal; to strive for excellence for our residents! If you ever need anything, please don't hesitate to reach out. Welcome Home! Thanks, Your PAE Team
submitted by Adam G. - |Recommended: YesParks — .
response from property -Thanks, Adam, for the 5-star review!
submitted by FARIA H. - |Recommended: YesJust moved from California — This is the first apartment I have had in Texas. I highly recommend this place for people who are new to town. The staff is so kind, and the maintenance crew is very sweet. I live on the third floor and have 0 noise complaints. I love the amazon lockers as well, they make me feel secure when I am not home. Overall I love living here and would consider renewing my lease.
response from property -We are so happy to hear how much you enjoy living at Park at Estancia. We know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us in the office at 512.280.6711. Thanks! ~PAE Management
submitted by Stephen W. - |Recommended: YesApartment service. — Awesome customer and management service Maitenace crew is on top of it. Only one garbage disposal issue and DONE in less than 24 hours. Always friendly
response from property -Thank you, Stephen, for your kind words. We are happy to be of service to you and glad to have you as a resident! ~PAE Management Team
submitted by Pamela N. - |Recommended: YesLiving at Park Estancia — I have just moved in and could not be happier, the unit was ready, and the move in was smooth. The one thing I did notice was how quiet it was and the how pleasant everyone I met was. The only thing I did notice was the poop left on the grass by dogs and the fact that someone's dog pooped right next to the dog station and they still did not pick it up as well as the trash can in the dog park overflowing and garbage on the ground due to this.
response from property -We are so happy to have you here too, Pamela! I am so glad to know that you are enjoying the community, your neighbors and Leasing Team. At Park at Estancia, we love our pets too, but not necessarily what they leave behind. Thank you for bringing this to our attention. We will work to increase awareness about the hazards of pet waste and will continue to make sure we address each situation as it arises. Thanks again, Kristin
submitted by Abigail P. - |Recommended: YesGreat move in process — Moved in was simple and easy. Only complaint is when calling in, when the office staff isnt available the off site people who answer phones literally know nothing. they cant answer any questions. I'd honestly rather be sent to a voicemail than given the false hope of someone picking up and then not being able to help in anyway.
response from property -Abigail, thank you for your review! We are so happy to have you as a part of our PAE family! I am sorry to hear that you have had a less than stellar experience from our live answering service. Give us a call, so that we can discuss your specific concerns. 512.280.6711. Thanks again! ~Kristin
submitted by Iztli H. - |Recommended: YesBEST PLACE I'VE EVER LIVED — This has been a great experience in the past 2 months I've lived here. It is my first apartment on my own and I have felt so safe and every time I've had a problem Kristin and Daniel have gotten back to be really quick.
response from property -Thanks Iztli! We enjoy having you here too! Please let us know if you ever need anything! ~Kristin
submitted by Hoonyong L. - |Recommended: YesGood — Good
response from property -Thanks for the high rating! Please let us know what we can do to make it a 5-Star! ~Your PAE Team
submitted by Samantha J. - |Recommended: YesIt is great — Good
response from property -Thank you for 5-Star review! ~Kristin
submitted by Maria M. - |Recommended: YesPark at Estancia feels homey and serene — I really like living here, it is close to target, HEB, and a lot of other restaurants and stores. It has easy and quick access to I-35 and it is only a short drive to Austin and San Marcos. The maintenance staff is very fast and helpful, I think the front office staff is also very polite and helpful and I have had good experiences with them. I have a reserved spot so I don't have problems with parking but it seems that at night it can be difficult to find a parking spot. The gym and common areas are very nice, they have pelotons. I really like the parcel pending lockers, they are convenient and easy to use. I like that there are a lot of families here and it is not at all a messy or loud complex. It is also dog friendly, which might be nice for some people. I have a cat who likes to watch the dogs play at the dog park. I do wish there was a little better water pressure in the shower. It would also be nice if the windows of my apartment were thicker because I-35 is just right outside so I think that would help block out the noise. The pros largely outweigh the cons though and I have very much enjoyed living here. I love the areas, the amenities, and the community.
response from property -Maria, thank you for your thoughtful review! We will be happy to address the specific needs in your home. If you ever need anything, please let us know! ~Your PAE Team
submitted by Henvelt J. - |Recommended: YesGreat Property — Its been two months here and it is going extremely well. I relocated from out of state and the staff has made this transition absolutely stress free. This apartment complex t is amazing, I am beyond speechless to be honest. The property is clean and the neighbors are wonderful. I know I already mentioned , but the staff omg they are phenomenal, understanding, welcoming and always go above and beyond for you.
response from property -Thank you, Henvelt, for the kind words! We are happy to have you here, as a part of the Park at Estancia family! If you ever need anything, please don't hesitate to reach out. Thanks again! ~Kristin
submitted by Dylan M. - |Recommended: YesIt is great — Very friendly and quiet. No problems. Everyone keeps to theirselves
response from property -Hi Dylan, thanks for your review! Please let us know if you ever need anything. ~Kristin and Your PAE Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Park at Estancia, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Park at Estancia, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose