Ratings & Reviews

Overall Rating

4
(38 reviews)
89.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Adam G. - |Recommended: YesParks — .
response from property -Thanks, Adam, for the 5-star review!
submitted by FARIA H. - |Recommended: YesJust moved from California — This is the first apartment I have had in Texas. I highly recommend this place for people who are new to town. The staff is so kind, and the maintenance crew is very sweet. I live on the third floor and have 0 noise complaints. I love the amazon lockers as well, they make me feel secure when I am not home. Overall I love living here and would consider renewing my lease.
response from property -We are so happy to hear how much you enjoy living at Park at Estancia. We know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us in the office at 512.280.6711. Thanks! ~PAE Management
submitted by Stephen W. - |Recommended: YesApartment service. — Awesome customer and management service Maitenace crew is on top of it. Only one garbage disposal issue and DONE in less than 24 hours. Always friendly
response from property -Thank you, Stephen, for your kind words. We are happy to be of service to you and glad to have you as a resident! ~PAE Management Team
submitted by Pamela N. - |Recommended: YesLiving at Park Estancia — I have just moved in and could not be happier, the unit was ready, and the move in was smooth. The one thing I did notice was how quiet it was and the how pleasant everyone I met was. The only thing I did notice was the poop left on the grass by dogs and the fact that someone's dog pooped right next to the dog station and they still did not pick it up as well as the trash can in the dog park overflowing and garbage on the ground due to this.
response from property -We are so happy to have you here too, Pamela! I am so glad to know that you are enjoying the community, your neighbors and Leasing Team. At Park at Estancia, we love our pets too, but not necessarily what they leave behind. Thank you for bringing this to our attention. We will work to increase awareness about the hazards of pet waste and will continue to make sure we address each situation as it arises. Thanks again, Kristin
submitted by Abigail P. - |Recommended: YesGreat move in process — Moved in was simple and easy. Only complaint is when calling in, when the office staff isnt available the off site people who answer phones literally know nothing. they cant answer any questions. I'd honestly rather be sent to a voicemail than given the false hope of someone picking up and then not being able to help in anyway.
response from property -Abigail, thank you for your review! We are so happy to have you as a part of our PAE family! I am sorry to hear that you have had a less than stellar experience from our live answering service. Give us a call, so that we can discuss your specific concerns. 512.280.6711. Thanks again! ~Kristin
submitted by Iztli H. - |Recommended: YesBEST PLACE I'VE EVER LIVED — This has been a great experience in the past 2 months I've lived here. It is my first apartment on my own and I have felt so safe and every time I've had a problem Kristin and Daniel have gotten back to be really quick.
response from property -Thanks Iztli! We enjoy having you here too! Please let us know if you ever need anything! ~Kristin
submitted by Hoonyong L. - |Recommended: YesGood — Good
response from property -Thanks for the high rating! Please let us know what we can do to make it a 5-Star! ~Your PAE Team
submitted by Samantha J. - |Recommended: YesIt is great — Good
response from property -Thank you for 5-Star review! ~Kristin
submitted by Maria M. - |Recommended: YesPark at Estancia feels homey and serene — I really like living here, it is close to target, HEB, and a lot of other restaurants and stores. It has easy and quick access to I-35 and it is only a short drive to Austin and San Marcos. The maintenance staff is very fast and helpful, I think the front office staff is also very polite and helpful and I have had good experiences with them. I have a reserved spot so I don't have problems with parking but it seems that at night it can be difficult to find a parking spot. The gym and common areas are very nice, they have pelotons. I really like the parcel pending lockers, they are convenient and easy to use. I like that there are a lot of families here and it is not at all a messy or loud complex. It is also dog friendly, which might be nice for some people. I have a cat who likes to watch the dogs play at the dog park. I do wish there was a little better water pressure in the shower. It would also be nice if the windows of my apartment were thicker because I-35 is just right outside so I think that would help block out the noise. The pros largely outweigh the cons though and I have very much enjoyed living here. I love the areas, the amenities, and the community.
response from property -Maria, thank you for your thoughtful review! We will be happy to address the specific needs in your home. If you ever need anything, please let us know! ~Your PAE Team
submitted by Henvelt J. - |Recommended: YesGreat Property — Its been two months here and it is going extremely well. I relocated from out of state and the staff has made this transition absolutely stress free. This apartment complex t is amazing, I am beyond speechless to be honest. The property is clean and the neighbors are wonderful. I know I already mentioned , but the staff omg they are phenomenal, understanding, welcoming and always go above and beyond for you.
response from property -Thank you, Henvelt, for the kind words! We are happy to have you here, as a part of the Park at Estancia family! If you ever need anything, please don't hesitate to reach out. Thanks again! ~Kristin
submitted by Dylan M. - |Recommended: YesIt is great — Very friendly and quiet. No problems. Everyone keeps to theirselves
response from property -Hi Dylan, thanks for your review! Please let us know if you ever need anything. ~Kristin and Your PAE Team
submitted by Luis R. - |Recommended: NoHelpful and friendly — The complex is very clean. I work from home so I do hear the maintenance crews working and their hard work does show. I would highly recommend living here.
response from property -Hi Luis! Thank you for your kind words. We think our maintenance team is pretty great too! We are so glad to hear that you enjoy living here as much as we enjoy having you as a resident! If you should ever need anything, please let us know. ~Kristin and your PAE Team
submitted by Steven P. - |Recommended: YesGreat Place — The place is very nice and the pool is top notch. Parking is always a problem as there are very limited spots.
response from property -Thank you for your kind words! We think the community is pretty great too! Thank you for your feedback regarding the parking. It is true that when you live in an apartment community, finding a prime parking spot can be cumbersome. Give us a call or swing by the office, at your convenience, so we can chat and see if there is anything we can do to make this experience better for you. Thanks again! ~Kristin
submitted by Lonnie C. - |Recommended: NoCould be better but not bad — Buy a covered parking spot because the parking here is terrible. Also don't plan on using the pool due to vandalism and the complex forcing it closed due to the pandemic . Instead of letting people choose to use the pool, gym etc. the forced them closed. Also you have to pay the maintenance fees even though you don't get to use the facilities. Pretty great.
response from property -Hi Lonnie and thank you for taking the time to write this review. While it is less than stellar, we appreciate every opportunity to improve. It is true that we recently had to temporarily close the pool due to vandalism. It was a difficult decision to make, but was done so with only the welfare of our residents in mind. We are diligently working towards getting the necessary repairs completed so that we can open the area for your safe enjoyment! In the meantime, we encourage you to enjoy the all the other fabulous amenities that Park at Estancia has to offer! Thanks again! ~Kristin
submitted by Rollie M. - |Recommended: NoCould be better with the right management — I would tell them I don't know. There are alot of Cons to living here. There is little to no parking. I am a firm believer if one someone has 6 cars and taking all the parking spots they should pay for a car port or garage. The halls are dirty. The dog park fence always breaks and never gets fixed. Pool apparently is always closed down maybe add a no kids sign or no outsiders . and the worst are all the damns fees. I don't wanna pay a 7 convenience fee if I'm already paying 100 in other fees. Such a beautiful place but poor management. Only pros I can think of are some of the nice amenities they have and the people who live here are very friendly. other than that I rate yall a 5 10
response from property -Rollie, thank you for bringing your concerns to our attention. Here at PAE, we value our residents and work hard to create a positive community atmosphere. If we have failed to meet your expectations, we sincerely apologize. Please contact the office, at your convenience, so that we can address your concerns. Thanks again! ~Your PAE Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Park at Estancia, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Park at Estancia, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose